Welcome to our website
Paramount Furniture. Products and services are made available to you via www.paramountfurniture.co.uk
The terms and conditions apply to the use of this Website. By placing an order you agree to be bound by the terms and conditions set on this website. Make sure you read TERMS AND CONDITIONS. And do revisit this page frequently for required assistance. Please note that all the terms and conditions outlined on this page are created by Distance Selling Regulations and do not affect your statutory rights.
DEFINITIONS
Terms used on this website are all related to the process of selling and buying products.
- "You" is used for the person buying products from this website.
- "Our/we" is used for the retailer/company selling products on this website.
- "Items" means the product that is being sold or delivered from this website.
- "Delivery" means the ordered goods that reach your doorstep at the address provided by you on time.
CONDITIONS OF CONTRACT
- By placing an order on this website, you agree to the terms and conditions set by us.
- Once an order is placed it can only be returned and refunded in 14 days program.
- You are obliged to check your product when delivered and sign the delivery note.
- We will check the Validation of payment & card details with you.
- We refuse to accept the return request if the item packaging is not retained and if it's unsafe for our couriers to collect the item and bring it back to the warehouse.
- In case the item you have ordered is damaged in the course of delivery by our suppliers or by the third party courier - repairing the article, replacing the article or refunding the amount equal to the value of the damaged article only, whichever is most cost-effective to us
- Please check your flat-packed item/s before you start to assemble them. If assembly has been attempted on flat packed furniture then it is not covered under our Returns Policy.
- We offer a full refund or a discount if customers decide to return or keep the faulty or damaged clearance stock items, respectively. Customers must contact us within 14 days of receiving their order to request a refund or a discount.
- We reserve the right to change or update this policy at any time without prior notice.
PRICE & PAYMENT
- Price shown on our website is inclusive of VAT (Value Added Tax).
- We offer free standard one-man delivery to the customer's door to the first point of entry to the property, (exclusive specific postcodes/Ireland/Northern Ireland.)
- The product prices are only meant for purchases made online on this website and seasonal sales.
- Special sales or discounted offer prices on our web store for the special promotional event are valid only till midnight of the date the offer expires.
- Marble Tables, Ceramic Tables, and Extending Glass Tables will be delivered to the ground floor only.
DELIVERY
Working Day Deliveries
We provide free deliveries with third-party couriers for all locations based in England and Wales
You will receive an email/text/call that your product has been couriered with the details of the delivery date and time of arrival. If you are not available to receive delivery please send a written email to us or notify the delivery company beforehand. So we can rearrange your delivery day.
Days advertised on our website are working days i.e. excluding weekends and bank holidays. Weeks advertised can be counted including weekends and public holidays.
Delivery time scale mentioned on the website in days e.g. 2 – 3 days, are working days so if an order is placed on the 1st of the Month and delivery time quoted is 2-3 days then the order will be due to be delivered by the 4th of that month delivered.
We do not deliver to Remote Scotland - Northern Ireland, Ireland, or any Offshore Islands postcodes
On ready assembled wardrobes Please note in the event the wardrobe does not fit in to your property we do not accept returns please ensure you measure your property before placing an order for the ready assembled wardrobes.
When using finance options for payment towards your order (eg Clear Pay and Klarna) please note Discount Vouchers will not be applicable.
For available offers on the above brands do not hesitate to contact us by email at sales@paramountfurniture.co.uk or call us on 0333-772-7413, Monday to Saturday 9 am to 5 pm.
"All displayed prices are accurate. On extremely rare occasions human error may lead to a mistaken price being displayed. We do everything in our power to avoid these issues. However, we would ask you to let us know immediately if you suspect that the price of the displayed product is unrealistic as to suggest that it must be a mistake."
If you think that a mistaken price may have been quoted please contact us to check before proceeding to place an online order. Please note that we will be unable to honour the order if it is sold at an incorrect price due to human error.
RETURN & REFUND
In the event of a product delivered damaged, faulty, or incorrect and the customer wants collection for a refund then we would need photographic evidence of the damaged/faulty/incorrect item and the original packaging it was delivered in. Please allow us 10-14 days to arrange collection or send back the goods or hand them over to us at our head office Paramount Furnishings Ltd Company number SC707915 T/A Avid Accountant ,21, Blythswood Square, Glasgow, Scotland, G2 4BL without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us.
The product that you wish to return must be returned in the same condition as supplied and must also be unused & in its original/appropriate packaging.
Upon receiving the items your refund will be then forwarded to our accounts team and the money will be credited to the card you had used to pay within 30 days from the date the item was received in our warehouse.
If you have attempted to assemble the product by yourself or appointed any third party to assemble and whilst assembly damage the item. We are not liable for the damage and are unable to offer a return or refund.
PRIVACY PROTECTION
Paramount Furniture collects information about you for the sheer purpose of fulfilling your order and answer to your queries. We do not share your details with any Third Party affiliates without your consent. Please read our Privacy Policy here.
Please note that the product pictures you see on our website are taken in a studio environment and are for illustration purposes only. The actual item may differ in colour/shade as there may be variations in screen resolutions that these pictures are viewed on. Paramount Furnishings does not accept any liability due to these variations.
APPLICABLE LAW
The parties hereto submit to the non-exclusive jurisdiction of the Scottish Courts in accordance with the Laws of Scotland.